The following billing policies apply to spiritual direction services rendered by Rachael Keefe as scheduled with clients, and are in addition to the privacy policy and terms & conditions. Spiritual direction sessions are 60 minutes and scheduled in advance. Payment is due at the end of your session. You will receive an invoice at your registered email address. If you prefer to set up automatic billing, let us know and we can help you set that up. Nonpayment is subject to suspension of spiritual direction appointments. If your financial situation has changed, please discuss this so we can try to work with you.
Although payment is not due until after your session, your appointment is time set aside for you once you have scheduled the session. Therefore, if you need to cancel or reschedule a spiritual direction session with less than 24 hours notice, there is a nonrefundable cancellation fee due of 50% of your regular session fee. The reason for this cancellation fee is that it is unlikely that we will be able to fill your scheduled hour with another client, since we had held that time for you. We do understand that life is complicated and we all need to occasionally reschedule commitments. Please minimize rescheduling spiritual direction sessions and, when you need to do it, give more than 24 hours notice. If a client repeatedly reschedules spiritual direction sessions, with any amount of notice, we reserve the right to terminate the relationship due to the burden that repeated cancellations places on our small business.
If you cannot find an invoice from us and are trying to make a payment, you can always make a payment through paypal.
We do not want to turn anyone away who is in need of spiritual direction. Please help us to uphold that aspiration by promptly paying your invoice, and keeping scheduled appointments. Thanks so much. Be in touch with any questions.
